Dunelm is a well-known brand that specializes in providing home furnishings and accessories. With a focus on quality and value, Dunelm offers a wide selection of products including bedding, curtains, and furniture. The brand prides itself on offering affordable prices and great bargains, making it a popular choice among those looking to enhance their living spaces. Dunelm also offers a cafe for customers to enjoy a break while shopping. With a reputation for excellent customer service, Dunelm strives to create a positive and enjoyable shopping experience for its customers. Whether you are looking to update your home with stylish decor or simply need practical household items, Dunelm has something for everyone. With convenient parking and accessible locations, Dunelm aims to make shopping for home essentials a hassle-free experience.
Reviews
Good variety of household products. Had a quick lunch in the cafe, which was lovely. Staff were friendly and it was not too expensive. Customer toilets were clean.
Friendly staff, lots of good quality products to choose from and plenty of party spots outside.
Lovely tidy store , well laid out and young staff who were very pleasant and smiles
Great cafe staff and cafe experience. Good shop and goods with helpful staff. Only thing needs improving is the toilets were quite smelly, no soap in the dispenser and hand dryer out of order.
We visited here last week while on holiday only to find we couldn’t access what we needed as it was up a large flight of stairs and I have severe mobility issues and use a rollator so we had to leave. The lift had an out of order sign but this seems to be a permanent thing as the lift door was completely blocked with a huge display of items. I complained but the response was that lift is a nightmare. So no disabled person can shop there or use the cafe or toilets and I don’t think this is fair or compliant with equality legislation. Clearly Dunelm are happy to reject a huge population of shoppers and the money they would spend. So disappointed.
Starting to be as pricey as some items similar in Next. Great shop though
Ordered on line for click and collect. Then got message to say none in stock. Person in shop said they didn’t stock and of the line of items, first lie. After informing her they did she panicked and said not that colour, second lie. Went to customer services online and might as well talked to the wall. Item still listed as available. People just can’t be bothered looking for the item in overstock. Go to somewhere with better service.
Found exactly what I was looking for thanks to the help provided by a polite young member of staff!.
Location
Hours
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Monday
09:00 AM - 09:00 PM
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Tuesday
09:00 AM - 09:00 PM
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Wednesday
09:00 AM - 09:00 PM
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Thursday
09:00 AM - 09:00 PM
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Friday
09:00 AM - 09:00 PM
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Saturday
09:00 AM - 07:00 PM
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Sunday
01:00 PM - 06:00 PM
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